When a customer calls your HVAC company for service it is easy to figure out what they want, right? After all, they are stating their furnace is not working. They are telling you they want to be warm. They are telling you they want it fixed. It seems fairly easy to gather what the customer wants. As a mindful business…
Whether republican or democrat – the new tax reform bill is here to stay. So what does this all mean for your small business? What about your customers, who may wind up with a little extra cash this year to install that new HVAC system. Forbes columnist Kelly Phillips gives us the low-down in the article link below: https://www.forbes.com/sites/kellyphillipserb/2017/12/22/what-tax-reform-means-for-small-businesses-pass-through-entities/#af14c176de33
Now more than ever, HVAC companies are facing fierce competition. Their “loyal” customers live in a world of Google and Yelp, where competitors are just a “click” away. A few decades ago, a company sticker on the side of the equipment or a refrigerator magnet was an effective method of acquiring repeat business. However, in today’s competitive landscape you will…
Although the U.S. economy is making a big comeback, many Americans are still struggling to save. According to www.creditdonkey.com , less than half of Americans have enough money to cover an emergency repair of less than $500. Of course, this means that half of the people with broken HVAC systems can’t afford to fix them. While this may seem like…
This Dispatching FAQ post contains answers to the most most frequently asked questions regarding how P3 HVAC Software handles dispatching and scheduling. Dispatching FAQ Can you have multiple dispatchers? Yes. You can have multiple dispatchers in the system at the same time. Can you make sure the technicians only see one appointment at a time? Yes. This is a setting…
