Building Lifetime Customers: The Key to HVAC Business Success

With P3 HVAC Software’s telephone integration, you’ll see every call, track every booking, and connect every dollar—so no revenue slips through the cracks.

By Brian Starzec, President, P3 HVAC Software If there’s one truth, I’ve learned in my nearly two decades of working with HVAC contractors, it’s this: the phone is still your most valuable sales tool—especially in the summer. When the heat index climbs, so does...

By Brian Starzec, CEO, P3 HVAC Software It happens more often than most contractors want to admit. The phone rings in the middle of August. It’s a sweltering afternoon, your dispatch board is full, and your techs are running from job to job. The call goes...

By Brian Starzec, CEO, P3 HVAC Software Let’s follow one call. It’s 3:17 p.m. on a Tuesday in July. A homeowner’s AC is blowing hot air. They search online, find your number, and dial. The phone rings. Your dispatcher is already juggling two conversations. A...

By Brian Starzec, CEO, P3 HVAC Software When I started P3 nearly 20 years ago, I didn’t imagine we’d still be having the same conversation two decades later: contractors losing jobs because no one answered the phone. And yet, here we are. I’ve sat across from...