This Training FAQ post contains answers to the most most frequently asked questions regarding training on P3 HVAC Software.
Training FAQ
What training is provided for administrators?
To start, everyone is assigned an Account Manager that will implement our Fast Track Setup Process. As part of this process, there will be several GoToMeeting sessions to not only train administrators on how to use the system but to also make sure that the system accurately reflects your business – your prices, the products you want to sell, etc. In addition, we have created training videos that cover the most common activities in the system.
What training is provided for Technicians?
Similar to the Administrators, the Account Manager will provide training on how to use the entire system by covering real world situations – completing a service call, a zero dollar invoice, tune ups, selling service agreements, etc.
What about ongoing training for new employees or if we need a refresher?
We have created the P3 Help Desk as a support resource for all users of the P3 software. The P3 Help Desk is a website contains hundreds of articles, training videos and information about upcoming software updates. The P3 Help Desk is available for all employees 24/7.
