Month: February 2022

Do Not Display Cancelled Calls

Tuesday Tool Tip – Remove Cancelled Calls from Calendar

Remove Cancelled Calls from Calendar Currently when a service call is cancelled it turns purple and remains on the calendar.  While it is good to know that a call was previously booked but then subsequently cancelled, it is also frustrating that it remains on the calendar, preventing another service call from being scheduled in that …

Tuesday Tool Tip – Remove Cancelled Calls from Calendar Read More »

Service Agreement Setting

Tuesday Tool Tip – Service Agreement Auto-Renewal Setting

Service Agreement Auto-Renewal Price Setting There is a subtle setting is how to price a service agreement when it is auto-renewed. P3 has a setting to either use the “Current Price” or the “Original Price”. Let’s walk through an example. Let’s say the customer paid $190 for a service agreement in 2021 and it was …

Tuesday Tool Tip – Service Agreement Auto-Renewal Setting Read More »