HVAC Dispatching Setting

Text Notification Setting

Tuesday Tool Tip – Schedule Change Text Notification Setting

Schedule Change Text Notification Setting P3 just released a new setting to reduce the number of technician schedule change text notifications if you feel they are getting too many text alerts. The new setting provides additional options to the automatic, immediate text notification upon any change to the current calendar.  Now we provide a manual …

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Do Not Display Cancelled Calls

Tuesday Tool Tip – Remove Cancelled Calls from Calendar

Remove Cancelled Calls from Calendar Currently when a service call is cancelled it turns purple and remains on the calendar.  While it is good to know that a call was previously booked but then subsequently cancelled, it is also frustrating that it remains on the calendar, preventing another service call from being scheduled in that …

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Tuesday Tool Tip – New Lead Source Setting when Creating a Service Call

New Lead Source Setting when Creating a Service Call This week we discuss a new Dispatch Setting that allows a company to set a default Lead Source when creating new Service Calls. Service Call Lead Source Background We are all aware that when we create a new Service Call there are several fields that are …

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HVAC Dispatching Display

Tuesday Tool Tip – P3 HVAC Software – New HVAC Dispatching Display

New HVAC Dispatching Display – Improved Efficiency P3 added a new HVAC dispatching display for when dispatchers create a new Service Call that will help improve efficiency and overall workflow. The display, which can be customized to each dispatcher’s liking, consists of 4 new sections. Section 1 – Customer Summary The Customer Summary consists of …

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